Carvia Support

You can get support for app usage, subscriptions, purchases, data handling, privacy, and terms of use.

Contact

Support requests are usually answered within a reasonable time. For purchase and subscription issues, App Store account verification or screenshots may be requested.

Data Requests

Carvia records are stored locally on your device by default. You can reset vehicle and record data from the profile or settings screen in the app, or remove the app from your device.

Subscriptions

Carvia Pro subscriptions purchased through Apple are managed from your Apple account. Deleting local data or uninstalling the app does not automatically cancel an active Apple subscription.

If a purchase does not appear in the app, use "Restore Purchases" inside Carvia. Billing, refunds, and payment method issues are managed through the Apple App Store.